FAQ

We always encourage a team lift, but depending on your personal strength you may be capable of handling it yourself. Please refer to the weights listed on our Mattress page.

 

Try our mattress in the comfort of your home. We offer a 60 night trial from the date of delivery for you to determine that your Sojaa mattress is suited to you. It takes time for your body to re-adjust to a new mattress so we recommend that you try our mattress for a minimum of 30 nights. There is no need to keep the original box, in the case of a return the mattress cannot be compressed into the box.

 

If you decide to part ways with your Sojaa mattress then we will arrange for it to be picked up and issue a refund.

You can sleep on your mattress within minutes of unwrapping it. Although it takes up to 48 hours for it to return to its full form.

We advise you to notify your concierge, front desk, door man, or property management office that you are expecting a large shipment. You will have estimated date of arrival via your provided tracking number.

 

If you’re experiencing any sort of delivery delays due to this, send us an email and we will assist immediately.

All Bundle sizes arrive in a 19" x 19" x 50" box, with all three of your items securely enclosed.

Our mission statement at Sojaa is to provide premium products at accessible prices. We have a direct to consumer model, no showrooms, salesmen or markups to pass on. We’ve strategically built this bundle with its price to provide you with all the essentials you need.

You will notice that new mattress smell when you first unpack it but it will dissipate quickly and is NOT from any harmful chemicals.

 

Our foams are CertiPUR-US certified, which means our foams are:

                 

✓ Made without ozone depleters

✓ Made without PBDEs, TDCPP or TCEP (”Tris”) flame retardants

✓ Made without mercury, lead, and other heavy metals

✓ Made without formaldehyde

✓ Made without phthalates regulated by the Consumer Product Safety Commission

✓ Low VOC (Volatile Organic Compound) emissions for indoor air quality (less than 0.5 PPM)

 

Your Sojaa mattress has a cover that can easily be unzipped and removed. You can then wash in cold water with mild detergent. Hang dry for best results, DO NOT place in dryer.

Your Sojaa mattress can be placed on a traditional box spring, slated bed, adjustable bed frame or platform bed.

The Sojaa Mattress Protector shields the mattress itself from accidental spills and body moisture. Top cloth layer is designed for breathability and comfort, it wil soak in spills but the base layer will ensure your mattress stays dry.

Additional Information

DIMENSIONS

TWIN FULL QUEEN KING

 38" x 74" x 10"

44lbs

54" x 74"x 10"

60lbs

60" x 80" x 10"

70lbs

76" x 80" x 10"

88lbs